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25% Payment for Temporary Loss of Job


Where an employee voluntarily retires, disengages or is disengaged from active service before attaining the age of 50, he/she can access 25% of the balance in their RSA 4 months after disengagement (if no other employment is secured) while the balance can only be accessed after the RSA Holder attains 50 years of age.

  1. Letter of application
  2. Letter of termination/severance
  3. Confirmation of status of accrued pension right by the employer
  4. One passport photograph
  5. Last pay slip
  6. Evidence of age (birth certificate or sworn affidavit)
Download Application Form


Enbloc Payment

Where an RSA Holder disengages or retires from active service upon attaining the fifty (50) years of age and his/her RSA balance is less than N550,000.00, the employee would be paid the total balance in his/her RSA as an enbloc payment (single payment).


All arrangements preparatory to the retirement of the RSA holder shall be made and concluded within a period of six (6) months prior to the date of retirement. The RSA Holder should submit the following documents at any of our offices:

  1. A letter of notification of retirement issued by his/her employer.
  2. A document confirming that the retirement is in accordance with terms and conditions of his/her employment.
  3. Pay slip or evidence of total annual remuneration.
  4. Evidence of any accrued pension rights/acknowledgement of indebtedness (for an employee in the private sector) as well as any outstanding pension contribution.
  5. Standard Notice of Retirement.

The following document should be provided when payment is to be made:

  1. Completed Application Form.
  2. Means of identification - any of the following:
    • National identification card
    • Valid international passport
    • Valid drivers' license
    • Letter of confirmation of identity from his/her bank or notary public
    • Bank account details
    • Retirement letter
    • One passport photograph
    • Birth Certificate or age declaration
    • Signed Acceptance letter
Download Application Form


Lump Sum and Programmed Withdrawal Payment


Where a RSA Holder disengages or retires from active service upon attaining the fifty (50) years of age and his/her RSA balance is more than N550,000.00, he/she will be eligible to make a lump sum withdrawal provided that the amount left in the RSA after the lump sum withdrawal is sufficient to fund programmed withdrawals or purchase an annuity (from an Insurance Company, licensed and approved by NAICOM) which will ensure that the amount received as pension periodically is not less than 50% of the RSA holder’s total annual remuneration at the date of his retirement.


All arrangements preparatory to the retirement of the RSA holder shall be made and concluded within a period of six (6) months prior to the date of retirement. The RSA Holder should submit the following documents at any of our offices:

  1. A letter of notification of retirement issued by his/her employer.
  2. A document confirming that the retirement is in accordance with terms and conditions of his/her employment.
  3. Pay slip or evidence of total annual remuneration.
  4. Evidence of any accrued pension rights/acknowledgement of indebtedness (for an employee in the private sector) as well as any outstanding pension contribution.
  5. Standard Notice of Retirement.

The following document should be provided when payment is to be made:

  1. Completed Application Form.
  2. Means of identification - any of the following:
    • National identification card
    • Valid international passport
    • Valid drivers' license
    • Letter of confirmation of identity from his/her bank or notary public
    • Bank account details
    • Retirement letter
    • One passport photograph
    • Birth Certificate or age declaration
    • Signed Acceptance letter
Download Application Form


Death Benefit Payment


Deceased RSA Holder

The Beneficiary (ies) of a deceased RSA Holder can access the RSA of the deceased and will be entitled to the client’s RSA balance. The employer or Next-of-Kin or the representative of the deceased shall notify any TangerineAPT Pensions Office of the death of the employee/retiree. In addition to providing an acceptable means of identification (e.g. current International Traveling Passport, National Identity Card or letter of confirmation of identity from his/her bank or Notary Public), the next-of-kin will provide the following:


  1. Valid Letter of Administration or Will admitted to Probate.
  2. Certificate of Death/Cause of Death.
  3. Certificate of Registration of Death.
  4. Police Report (if death is by accident).
  5. Burial Warrant issued by a Local Government Council.
  6. Evidence of Death/Burial issued by an Islamic Community Head or Judge of a Sharia Court.
  7. Copy of obituary poster (if any).
  8. Letter of application from the next of kin.
  9. Notification letter of death by employer.
  10. Last pay slip
  11. Confirmation of payment of accrued rights by the employer.
  12. Copy of life insurance certificate.

Please note that we will confirm the validity of the Letter of Administration or Will admitted to Probate.

Download Application Form


Missing RSA Holder


The employer and/or Next-of-Kin shall notify the PFA of the disappearance of the employee/RSA Holder after a minimum period of 12 months.

In addition to providing an acceptable means of identification (e.g., current International Traveling Passport, National Identity Card or letter of confirmation of identity from his/her bank or Notary Public), the next-of-kin will provide the following:


The following document should be provided when payment is to be made:

  1. Letter of application from the next of kin.
  2. Certificate of Death/Cause of Death.
  3. A Police report confirming that the person has been missing with effect from the reported date, the circumstance of the disappearance and that the person has not been found after 12 months.
    • Letter of confirmation of disappearance from the employer (if in active employment at the time of disappearance) also bearing the passport photograph of the missing person.
    • Newspaper publication announcing the disappearance of the person.
    • Confirmation of payment of accrued rights by the employer.
    • Valid Letter of Administration or Will admitted to Probate.
    • Board of Inquiry report.

Download Application Form


Voluntary Contribution Withdrawal


A Retirement Savings Account holder with Voluntary Contributions (VC) may also choose to make withdrawals from his/her Voluntary Contributions at any time. The income earned on the VC will however be subject to tax at the point of withdrawal, where the withdrawal is made before the end of 5 years from the date the voluntary contribution is made.


  1. Passport Photograph.
  2. Official notice of retirement.
  3. Acceptance letter of retirement.
  4. Last pay slip.
  5. Agreement letter from insurance company.
  6. Any other evidence of annual total emolument.
  7. Letter of confirmation of status of the accrued pension rights from the employer.
  8. Birth certificate.
  1. Letter of application.
  2. One passport photograph
  3. Means of identification.
  4. Last pay slip (Optional).
Download Application Form


Benefit Payment for Retirement Based on Medical Ground


Retirement on medical grounds occurs when an employee disengages from active service based on the advice of a suitably qualified physician or medical board certifying that the employee is no longer mentally or physically capable of carrying out the functions of his/her office. This could also be due to total or permanent disability either of mind or of body.

RSA Holder in this category can access the balance in his/ her RSA either through an Enbloc payment (if the RSA balance is less than N550,000.00) or through a Lumpsum and Programmed withdrawal/Annuity payment.


  1. A medical certificate issued by a properly constituted Medical Board or a suitably qualified physician.
  2. Letter of notification of retirement issued by his/her employer also authenticating the medical certificate.
  3. Last pay slip or evidence of total annual remuneration
  4. Evidence of any accrued pension rights/acknowledgement of indebtedness (for an employee in the private sector).
  5. Official notice of retirement.
  6. Birth certificate.
  7. Letter of application for payment of retirement benefits.

Download Application Form